Good customer service is crucial to be able to success running a business; there is nothing high-tech regarding helping customers acquire exactly what they need. But technologies can make the procedure easier and more efficient.
For most small businesses, buying information technology (IT) pays dividends in more ways than one. Not only may technology help firms establish a unternehmensidentitÃ¤t and lower the price of doing business, this can also help level the actively playing field.
The Dell/National Federation of Self-employed Business (NFIB) Small company Excellence Award, established in 2004, respects small businesses that transfuse the spirit associated with innovation and apply IT to enhance the particular customer experience.
Believe big, win large
The winner should receive $30, 000 in technology and specialist services from Dell; a Day along with Dell program together with Dell executives, including Michael Dell, to be able to share best enterprise practices; a long time regular membership to NFIB; in addition to other prizes. 9 other companies may receive a Dell Latitude notebook and a one-year membership to NFIB. The orthodontists for the 2006 award are:
• AMAD Logistics, a good international freight forwarder and logistics company.
• DataCert Incorporation., a fast-growing supplier of electronic invoicing and corporate lawful spend-management solutions.
• Errand Solutions, which supplies customized errand-running plus concierge services as a possible employee benefit in addition to customer relationship improvement to health care, hospitality, residential property and corporate organizations.
• Harrison’s Roof Truss, L. L. C., a maker of engineered wood made roof and ground trusses.
• Tiny Technology Services Incorporation., which develops in addition to manufactures electronic products.
• National Organization of System Facilitators Inc., provides a new 24-hour, Web-based customer portal through which often clients can trail service calls and on-site parts storage.
• Ntelicor L. P., an information-technology consulting and staffing firm.
• Pipal Research Corp., a team of strategists and investment lenders who provide research and analytical solutions.
• Sew Exactly what? molntjänst offentlig sektor , a theatrical drapery manufacturer in addition to custom sewing service.
• TRS Experts Inc., a a comprehensive engineering and construction management firm.